Back to help center

Void or expire an envelope

Stop a signing flow that's in progress, extend a date, reopen an expired envelope.

Voiding

From the envelope’s ⋮ menu (sent, in-progress or expired envelopes) choose Void…, optionally give a reason, and confirm. The status flips to Voided, all outstanding magic links stop working, everyone who was sent it gets an email, and the reason is recorded in the audit trail.

Expiry

Signing stops the moment an envelope’s expiry passes. Within the hour it’s marked Expired, and the sender gets an email listing who didn’t sign.

Reopening

On an expired envelope, the detail page shows a Reopen envelope button. Pick a new expiry date — the status returns to In progress and you can regenerate magic links from the Send page.

Still stuck?

Reach out and we'll help within two business days.